Your information will mostly be stored in electronic form, however certain data may be stored in physical form. We may enter into agreements with respective third parties to store or process your information and such third parties may have their own security measures to safeguard your information. FIOHO collects your information solely for the purpose of providing you the product or the service which includes but is not limited to the following (“Purpose”):
• To inform you about various products and services offered on our Website.
• To address your queries and resolve your concerns pertaining to any service or product that you were looking for.
• To send you survey and marketing communication or facilitate various programs and initiatives launched either by us or a third party which we believe may be of interest to you.
• To facilitate your usage of the website and improve our products, services or content on the Website.
• To review Website performance and perform data analysis to offer better experience.
• To protect the integrity of our Website.
• To implement information security practices, determine any security breaches, contaminant or computer virus, investigate/prevent/take action against illegal activities and suspected fraud.SHARING, TRANSFER OR DISCLOSURE
Any service or product accessed using our Website may be provided either by FIOHO or its vendor, dealer or any other third party (“other entities”) which is registered with FIOHO to render the services or provide products through the Website. You acknowledge and agree that FIOHO may share, disclose, transfer or part with your information to other entities depending upon the type of service or product you are looking for or for one or more of the permissible purposes. FIOHO may also share your personal or non-personal information wherever required for provision of the service or product; and you provide FIOHO your unconditional consent to do the same. We use third parties such as payment gateway, pre-paid cards etc. to enable you to make payments for buying products or availing services on the Website. When you sign up for these services, you can even save your card details for future reference and faster future payments. In such a case, we may share your relevant information, as necessary to the third parties to provide such services, including your name, residence and email address. The processing of payments or authorization is solely in accordance with these third parties’ policies, terms and conditions and we are not in any manner responsible or liable to you or any third party for any delay or failure at their end in processing the payments.
In addition to this, FIOHO reserves the right to share your Information with any Government Agency or other authorized law enforcement agencies (LEAs) mandated under law to obtain your information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences etc.