A Product by GenX CloudSuite



Please read the page carefully . The page states the Terms and condition under which (“visitor”/ “User”) may visit this website: www.fioho.com.The website www.fioho.com in is owned and controlled by Jetesh Prasher (Founder of FIOHO).

If you do not accept the terms of use stated herein, kindly do not use the website and it’s services. By using accessing the website-fioho.com, you are indicating that you accept the terms of user and your acceptance is bound by the provisions of these term of use, including any updation /revisions made therein. GENX ESCALADE CLOUDESUITE (“COMPANY") may revise these term of use, including FIOHO privacy statement as its discretion. The company does not have any obligation or responsibility to inform or intimate you in any manner, directly or indirectly. Following any such modification constitutes your agreement to follow and be bound with the terms of use as modified. Any additional terms and condition, Disclaimers, privacy policies and other policies applicable to general and specific areas of the website or to particular content are also considered as term of use. You should visit the page periodically to review the term of use. The term “YOU” AND “USER” as used herein refer to all individuals and/or entities accessing the website for any reason.


You should be minimum of 18 years of age to avail our services. In order to avail and access the service, you must ensure that you are eligible to use the services under applicable law of India and respective state.


You are bound by the terms from the earlier of the date on which you accept the terms or start using the service and shall continue to be applicable for as long as you use the service .


We know how important privacy is to our customers, and we strive to be clear about how we collect, use, disclose, transfer and store your information. This Privacy Policy provides an overview of our information practices. The Privacy Policy applies to FIOHO products, websites or online applications that refer to or link to the Privacy Policy (collectively, our “Services”).

While this Privacy Policy applies to all our Services, we also have provided certain specific privacy supplements that contain additional information about our practices in connection with particular Services. Additional consent will be obtained for certain data processing activities.

Please note that the Privacy Policy applies to your usage of FIOHO devices (which are among the Services covered by this Privacy Policy, along with our websites and online applications. It is important that you read the Privacy Policy carefully because anytime you use our Services, you consent to the practices we describe in the Privacy Policy is important. If you do not agree to the practices described in the Privacy Policy, you should not use our Services.

It also is important that you check back often for updates to the Privacy Policy. If we update the Privacy Policy, we will let you know about changes we consider to be material by placing a note on relevant Services. By accessing or using our Services after we have placed such a notice, you consent to the new practice(s) identified in the update. The most current version of the Privacy Policy will always be available herein the website.


We collect your information during your usage to Website or when you avail any of services or products available on Website, either as a registered user or otherwise. The information collected may consists of:

• Your Personal Information including Your name, age, address, email id, phone number, date of birth, gender, any other sensitive personal data or information etc.

• Non-personal information which may include your geographical location & your telecom service provider etc.

We may receive your Information from third parties such as social media, and in such case, the information we collect may include your user name associated with that social media, any information or content the social media has the right to share with us, such as your profile picture, email address or friends list, and any information you have made public in connection with that social media. When you access the Website or otherwise deal with any FIOHO entity through social media, you are authorizing FIOHO to collect, store, use and retain such information and content in accordance with the terms of this Privacy Policy.

Your Information will mostly be stored in electronic form however certain data may be stored in physical form. We may enter into agreements with third parties to store or process Your Information and such third parties may have their own security measures to safeguard your Information.

FIOHO collect Your Information solely for the purpose of providing you the product or service that is connected with the function or activity of the FIOHO which includes but not limited to the following (“Purpose”):

• To inform you about various products and services offered on Our Website.

• To address Your queries and resolve your concerns pertaining to any service or product that you were looking for.

• To send you survey and marketing communications or facilitate various programmes and initiatives launched either by us or third party which We believes may be of interest to You.

• To facilitate Your usage of Website and improve Our Service, product or content on Website.

• To review Website performance and do data analysis to make Your experience better.

• To protect the integrity of Our Website.

• To implement information security practices, to determine any security breaches, contaminant or computer virus, to investigate/prevent/take action illegal activities and suspected fraud.


Any service or product provided through our Website may be provided either by FIOHO or its vendor, dealer and other third parties (“other entities”) which are registered with FIOHO to render the services or provide products through Website.

You acknowledge and agree that FIOHO may share, disclose, transfer or part with your Information to other entities depending upon the type of service or product you are looking for or for one or more of the permissible purposes. FIOHO may also share your personal or non-personal information where it is required to share the same with such other entities for providing you the service or product and you provide FIOHO, your unconditional consent to do the same.

We use other third parties such as a payment gateway, pre-paid cards etc. to enable you to make payments for buying products or availing services on Website. When you sign up for these services, You may have the ability to save your card details for future reference and faster future payments. In such case, we may share your relevant Information as necessary for the third parties to provide such services, including your name, residence and email address. The processing of payments or authorization is solely in accordance with these third parties policies, terms and conditions and we are not in any manner responsible or liable to you or any third party for any delay or failure at their end in processing the payments.

In addition to this, FIOHO reserve the right to share your Information with any Government Agency or other authorized law enforcement agencies (LEAs) mandated under law to obtain your Information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, prosecution, and punishment of offences etc.