We Protect Before You Connect


This Refund Policy would help you get your money back.

We are aware of the fact that money is very important to you, and to all of us for that matter. We would never want you to stay dissatisfied with our services for which you would have spent your hard earned money. However, if you still found it irrelevant or unfulfilled, we are here to help you out. The entire refund process is easy; it doesn’t bother you with hassle and time taking procedures. With the most transparent refund policy, at FIOHO, you can stay relieved when it comes to your money. We strive and always look forward to serving the services in the best possible manner and delivery the best quality products.

Eligibility for Refund

Refund would be considered only when a copy of the bank statement or the transaction being made will be shared with us. Having said that, refund would be made only in the following cases:

1. If the verification agency cancels the application or denies verification of the helper.

2. If post the payment, you are not able to unlock the contact and hence fetch the details.

3. If post the payment, you are not able to post the jobs.

We would refund 100% money in all the above cases. Every other product or service not mentioned here is non-refundable.

Mode of Refund

The mode of refund would be the same as the mode of payment. The refund would take place within 15 days of the submission of refund request.

Refund Process

In order to process your refund, you need to follow the following steps:

1. Mail your name, transaction details (date, amount paid) and the reason for refund at refund@fioho.com

2. The representative will verify the same.

a. If the request is valid, he/she would send the

confirmation mail for the refund and the refund process would get initiated. You would

receive the refund within 15 days of the refund request.

b. If the request is invalid, the representative would get in touch with you to confirm the same and clarify the doubts, if any. Changes in the Policy

We may, without any prior notice, add or remove any policy. In case any change is brought, it would be updated on the website and made available for all.